If you’re looking for a scalable audio security system that can work for any business, large or small, then TalkMaster ™ FOCUS Enterprise is just what you need. TalkMaster ™ FOCUS Enterprise is the industry-leading platform for managing audio with IP Intercoms, IP Endpoints, IP Speakers/Horns, and IP Amplifiers. Here’s everything you need to know about this innovative complete audio system.
Overview of TalkMaster ™ FOCUS Suite
This system allows you to connect IP endpoints, IP Intercoms, IP Speakers/Horns, and IP Amplifiers to TalkMaster FOCUS over a wide-area or local network that multiple Enterprise Operators can manage.Unlock the power to manage all your IP7 endpoints and improve service levels by adding additional Enterprise Operator licenses. The Enterprise Operator system is expandable to hundreds of operators with the ability to manage thousands of IP Amplifiers, IP Intercoms, and IP Speakers/Horns. Here’s everything you need to know about this innovative complete audio system.
- Setup IP Endpoints in Queues and control which Operators manage them
- Multiple Operators can manage the same Queues
- Setup “overflow” conditions so that if one Operator is too busy, incoming calls “overflow” to additional Operators
- Provide automated IP paging with audio announcements related to weather alerts or from other RSS or Cap/Atom enabled feeds
- Provides the ability to monitor triggers such as status changes (endpoint becomes disconnected, starts a call, etc.), sensory events, time-based schedules, and more to and from one or more IP7 Endpoints.
- The system can respond to status changes in several ways, including playing recorded audio over an IP7 or a group of IP7s, sending an email (or a text message via email), activating the relay on an IP7 or group of IP7s, etc.
- Register individual IP7s (for full-duplex intercom communication) or groups of IP7s (for paging groups of IP7s) to a SIP 2.0 VoIP system. IP7 endpoints are fully SIP 2.0 compatible.
- Setup Paging Groups with pre-recorded audio messages and control which Operators have access to send to them
- Listen to the audio from a group of IP Endpoints. Sound levels are visually displayed so you can determine which endpoint the loudest sounds are coming from
- View RSTP based associated camera feeds while communicating with an IP Audio endpoint
Audio Processing That Sets It Apart
One of the most practical differentiators in TalkMaster™ FOCUS is the built-in audio processing. Most IP paging systems deliver raw audio to operators. TalkMaster™ FOCUS processes the audio before it reaches the operator, filtering out background noise from trucks, heavy machinery, and other loud environments so the person speaking can be heard and understood clearly.
The platform also includes acoustic echo cancellation, which eliminates the feedback loop that makes communication difficult in challenging environments. This covers outdoor locations, reflective indoor spaces, areas with high ambient noise, situations where a speaker is placed close to a microphone, and environments with frequent double-talk. For security monitoring companies using DA hardware in retail, industrial, or remote sites, this matters significantly. You can read more about how this applies in practice on the remote location audio monitoring page.
Flexibility Across Use Cases
The IP7 hardware that works with TalkMaster™ FOCUS can operate in three modes: as a TalkMaster-only device, as a SIP device only, or as both simultaneously. This means large organizations can use the TalkMaster protocol for scheduled and automated announcements while also connecting the same endpoints to their existing VoIP phone system.
A practical example: a retail loss prevention operator sees a shoplifting incident on camera and presses a button to play a pre-recorded announcement over the relevant zone. The same system is also registered as a SIP extension on the store’s phone network, so staff can use it for routine calls. One hybrid intercom and paging system, two functions, no additional hardware.
For organizations that want to build custom workflows, Digital Acoustics also provides a Software Development Kit so integrators can write their own applications that interact with TalkMaster™ FOCUS directly.
About Digital Acoustics
Founded in 2003, Digital Acoustics offers audio communications for businesses in the Industrial, Education Critical Infrastructure, Remote Monitoring and Security, Transportation, Retail, Parking, Military and Government, Hospitality, Commercial, Corrections, and Healthcare industries. For more information on our products and service, contact us nationally at (847 )604-3256 or internationally at (224) 544-5710.
