qBridge

The Ultimate Solution to Streamline Quick-Serve Ordering

In today’s business environment, everyone is striving to do more with less—and quick-service restaurants are no exception. The cost-effective qBridge from Digital Acoustics helps these establishments achieve this by integrating seamlessly with existing drive-thru systems and offering a Cloud audio solution that supports either an AI service provider or call center.

Unlike other competitive options, the qBridge does not require an expensive “rip and replace” approach. Its compact design allows for easy integration with the current drive-thru setup, and even utilizes existing equipment like microphones, speakers, and crew member headsets. Plus, there is no need to rewire or run conduit beneath the concrete to connect external equipment. Quick-service restaurants can adopt the qBridge without significant capital expenditures, and additional savings can be gained through enhanced crew member efficiency.

Key Solution Capabilities

Crew Member Takeover

Allows the crew member to unmute quickly and, when needed, take over the call from the AI provider or call center, ensuring smooth order handling as the order is processed through the POS system.

Software Bypass Mode

Facilitates training of the AI model before the system goes live, resulting in an enhanced onboarding experience.

Hardware Bypass Mode

Enables a crew member to disconnect the AI when necessary, giving restaurant owners peace of mind that they can switch back to their previous system at any time if needed.

Configurable Web Page

Allows users to configure account settings, such as phone numbers or SIP URI’s to dial when a car enters the lane. It also provides options for adjusting echo cancellation and codec settings as well as enables access to valuable data.

MQTT Protocol

Establishes a centralized portal to manage an entire fleet of qBridge devices, streamlining operations across multiple locations and eliminating duplication of effort.

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